For the convenience of guests, we have laid out our most accurate company policy - in regard to reservations.
The text below is applicable to events and reservations booked through our banquet department as well.
If you have any questions please call us at 843.665.0846 or email Help@victorsflorence.com
-Reservations can be made through our Facebook Page, Our Website or by calling us Directly at 843.665.0846.
-We respectfully ask that your entire group is in attendance and ready to be seated at the time of your reservation. If not, new seating options may be required and/or a no-show fee may be charged at a rate of $10 per person.
-All reservations have a 15 minute grace period. After which, the reservation may be cancelled, a cancellation/no-show fee will be charged at a rate of $10 per person.
-We require at least 2 hours notice for all cancellations. If the reservation is cancelled less than 2 hours before the reservation time, a cancellation fee may be charged at a rate of $10 per person.
-Parties of 8 or more will require a credit card on file to confirm and hold their reservation. Without a card on file, we will not guarantee your reservation will be honored when you arrive. We cannot guarantee that all guests will be seated at one table, and if applicable, a cancellation or no-show fee may be charged at a rate of $10 per person.
-Fees are not intended to be punitive but are in place to protect our business and most importantly our dedicated employees. These fees represent lost revenue and costs of food and labor.
-Our staff relies on a predictable flow of service to earn a livable wage.